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This Shipping Policy describes how orders are processed and shipped on the ShipAdera line. Effective date: [EFFECTIVE DATE].
Processing times
Orders received before the mail run cutoff ([CUTOFF TIME] Pacific) are packed the same business day. Orders received after the cutoff ship the next business day.
Dispatch windows
We run three Priority Hour dispatch windows daily: [WINDOW 1], [WINDOW 2] and [WINDOW 3].
Carriers and services
- Standard ground: [CARRIERS / SERVICES]
- Expedited: UPS 2nd Day Air and [OTHER OPTIONS]
Lost, damaged or short-shipped orders
Every order passes a seven-point final check. Any short-ship is noted on the packing slip. Lost-package and reship requests are handled to SOP within [RESPONSE TIME] of notification.
Questions
Email [CONTACT EMAIL].